RETURN POLICY

Last updated July 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

You can manage your return through our returns portal

Our policy lasts 30 days. If 30 days have gone by since your product was despatched, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods.

To complete your return, we require an order number and your shipping postcode or email address. Please do not send your purchase back to the manufacturer, this may delay your refund or invalidate the return.

There are certain situations where only partial refunds are granted: (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty 30 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

**EXCEPTIONS **

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Products must be in a resale-able state

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

support@7879.co

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Welcome to 7879 - a new jewellery house offering you beautiful 24k gold and pure platinum investments. Many jewellery companies make their products from 14 or 18 karat gold while charging premium prices. We think there is a better and fairer approach. Every piece of our jewellery is made from pure 24 karat gold or pure platinum. This purity promise allows us to tie our prices to the current market platinum or gold value. Not only are you buying a higher quality product, but you’re also paying a fairer and more transparent price.

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